Get in Touch With Us
Thank you for stopping by. Whether you have a question, spotted something that does not look quite right, or simply want to share your thoughts, we are glad to hear from you. This page explains the easiest way to reach us and what you can expect once you do.
How to Contact Us
The quickest way to get in touch is by email. Please write to us at [email protected] and a member of our small team will read your message personally. We do not use automated replies to answer questions, so every response comes from a real person.
What You Can Write to Us About
We welcome messages on a wide range of subjects. Some of the most common include:
- Corrections: if you believe a detail on one of our pages is out of date or inaccurate, tell us which page and what you noticed.
- General questions: if something on the site is unclear, we are happy to explain it in plainer terms.
- Feedback: suggestions about layout, readability or topics you would like covered are always useful.
- Partnership or media enquiries: please include your name, organisation and a short outline of your request.
Helping Us Help You
To get you a useful answer as quickly as possible, it helps if your email includes:
- A clear subject line, such as "Question about a page" or "Possible error".
- The web address of the page you are writing about, if relevant.
- A short description of your question or concern.
Please do not send passwords, bank details or other sensitive personal information by email. We will never ask you for them.
When to Expect a Reply
We aim to respond to all messages within two to three working days. During busy periods or public holidays, it may take a little longer, but we will always do our best to get back to you. If your message concerns an error on the site, we will look into it as a priority and update the page where needed.
Your Information
Any details you share with us are handled with care and used only to respond to your message. To learn more about how we store and protect personal information, please read our Privacy Policy. For the rules that apply when using this website, including how our content may be shared, see our Terms of Use.
A Final Note
We value every message we receive. Your questions and comments help us keep this website clear, accurate and genuinely helpful for everyone who visits. We look forward to hearing from you.